Customers Are The ANSWER To Everything

Please join us for a great presentation on the book Customers Are The Answer To Everything, by authors Martha Hanlon and Chris Williams. This book explores and brilliantly illuminates the happy point where customers understand why they should choose you... over and over. A few discoveries from the book include:

  • Finding out what your customers really need, but you may not be giving them
  • Discovering how to talk to your customer "on their level"
  • Learning how your potential customers really make decisions to buy... or not
  • Uncovering the formula for the customer who pays, stays and refers

franklintempleton.jpg

Date: February 18, 2015
Time: 11:30a.m. - 1:30p.m.
Location: Franklin Templeton Investments

Speakers: Martha Hanlon and Chris Williams, Authors

Schedule:
11:30a.m. - 12:00p.m. Lunch and Networking
12:00p.m. - 12:15p.m. Chapter Business
12:15p.m. - 1:30p.m. Presentation

Lunch will be provided

Cost:
IFMA Facilities Professional Members - $20.00
IFMA Associate Vendor Member - $35.00
Nonmember - $50.00

Register Today


Upcoming Events

Click here for additional upcoming events

Feb, 2015
18

Customers are The ANSWER to Everything

Feb 18th 11:30 am - 1:30 pm

Mar, 2015
18

IFMA Orientation - How to Navigate your Membership Benefits

Mar 18th 4:30 pm - 6:30 pm

25

Networking Event with IIDA

Mar 25th 6:00 pm - 8:00 pm

May, 2015
07

IFMA Golf Tournament

May 07th - All Day


facility

facility.jpg
Carpet Cost Saving Strategies

Every Facility Manager Should Know

I need to install new carpeting in my facility. I need carpeting which will stand up to the foot traffic from hundreds of employees and constant abuse from carts, spots and spills. This carpet needs to last me at least seven years. After much thought and consideration, I have chosen the cheapest light-colored carpet tile with a low face weight and a paper-thin backing.

Read More

3rd Annual Facilities Solutions Showcase

Thank you to our sponsors and all who participated in the Showcase

Event Photos

golf_logo.png

20th Annual Hackers Invitational Golf Tournament

Thank you to our sponsors and all who participated in the tournament.

Event Photos